Skycric Terms & Conditions — Everything simple and straightforward

These terms and conditions apply to use of the Skycric platform (skycric.win) and all related services. By creating an account or using Skycric's services, you are deemed to have agreed to these terms.

Skycric is an internationally licensed online gaming platform serving users in Bangladesh and around the world. Skycric reserves the right to update these terms and conditions at any time.

• Full compliance with these terms and conditions is required to use Skycric's services.
• These terms may be updated at any time — users are encouraged to review them regularly.
• Skycric's decisions are considered final, though an appeals process is available.

You must be at least 18 years old to create an account on Skycric. Providing accurate and truthful information at registration is mandatory. Accounts opened with false information may be closed at any time.

Each individual is permitted one Skycric account only. If multiple accounts are found to belong to the same person, or if multiple accounts are operated from the same device, IP address, or payment method, all accounts will be terminated.

• You must provide your correct name, date of birth, and contact details at the time of registration.
• A national ID card or passport may be requested for account verification.
• It is the user's responsibility to keep their account password confidential.
• Opening an account under someone else's name or a false identity is strictly prohibited.
• Accessing or using another person's account is strictly prohibited.

Deposits on Skycric can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 500, and the maximum per single transaction is BDT 1,00,000. Deposits are typically credited to your balance within 5 minutes.

Your account must be fully verified before making a withdrawal. Winnings derived from bonuses require the relevant wagering conditions to be met before withdrawal. Skycric processes withdrawals in as little as 15 seconds and up to a maximum of 48 hours.

• The minimum withdrawal amount is BDT 500.
• The withdrawal payment method must match the method used for the deposit.
• KYC verification is required before your first withdrawal.
• In line with our anti-money laundering policy, large withdrawal amounts may be subject to additional verification.

Before participating in Sports Betting or casino games on Skycric, you must read the specific rules for each game or event. Once a bet is confirmed, it cannot be changed or cancelled.

If a technical issue during live betting causes a discrepancy in the result, Skycric reserves the right to void the bet and refund the stake.

• The minimum bet amount depends on the specific game or event.
• The maximum win amount is set individually for each game.
• If a match is abandoned or postponed, bets will be refunded.
• Using software vulnerabilities or bugs to place bets is strictly prohibited.
• Involvement in any form of match fixing or spot fixing is strictly prohibited.

Skycric offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, free spins, cashback, and referral bonuses. Each bonus carries specific wagering requirements and an expiry period.

Winnings from bonuses cannot be withdrawn directly — wagering requirements must be met first. For example, a 10x wagering requirement means you must bet 10 times the bonus amount.

• Each user is eligible to receive a specific bonus only once.
• Your first deposit for the welcome bonus must be made within 7 days of registration.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Using multiple accounts to claim bonus benefits is strictly prohibited.

Certain activities are strictly prohibited on Skycric. Violations will result in immediate account closure and all balances may be forfeited.

• Using funds from money laundering or illegal sources.
• Hacking or gaining unauthorized access to platform software.
• Placing bets using bots, scripts, or automated software.
• Account sharing with other users or engaging in fraudulent activities.
• Impersonating Skycric staff to commit fraud.
• Deliberately exploiting any vulnerability or bug in the platform.

Skycric reserves the right to suspend or close any account at any time and for any reason. This typically occurs due to rule violations, suspicious activity, or security concerns.

Users may close their account at any time. Any valid balance remaining at the time of closure will be refunded; however, bonus balances will be forfeited.

• To close your account yourself, please contact our support team.
• A maintenance fee may apply to inactive accounts (over 12 months).
• Once your self-exclusion period ends, you have the option to reactivate your account.

Skycric believes gaming should be a source of entertainment. We place the highest importance on the wellbeing and mental health of our users, which is why Skycric provides a range of responsible gaming tools.

• Deposit Limit: Set a daily, weekly, or monthly maximum deposit limit.
• Loss Limit: Decide in advance how much you are willing to lose before you stop playing.
• Session Time Limit: Set a limit on how long you play in one session.
• Cooling-Off Period: Take a break from gaming for anywhere between 1 day and 6 weeks.
• Self-Exclusion: Keep your account fully closed for anywhere from 6 months up to 5 years.

If you have a complaint or dispute, please reach out to Skycric's customer support team first. We generally aim to resolve all complaints within 24 hours.

If your issue cannot be resolved through customer support, you may escalate your complaint to our licensing authority. All disputes on Skycric are subject to final resolution through international arbitration.

• Complaint time limit: within 30 days of the relevant incident.
• Skycric will respond to complaints within 7 business days.
• In all disputes, the outcome of Skycric's impartial investigation shall be considered final.

Skycric may update these terms and conditions at any time. Users will be notified of significant changes via email or in-app notification. Continued use of Skycric following the publication of updated terms will be considered acceptance of those terms.

• Users will be notified before any changes to the terms and conditions take effect.
• The date of change and version number will be noted on this page.
• If you do not agree to the updated terms, you have the option to close your account.