Skycric Privacy Policy — Your Data Is Completely Safe with Us

This Privacy Policy describes how Skycric (skycric.win) manages the personal information of users of its platform and all related services. By creating an account or using Skycric's services, you agree to this Privacy Policy.

We believe every user should have full control over their personal data. Skycric will never misuse your information or share it without your permission. Our entire business model is built on transparency and trust.

Skycric only collects the information necessary to operate our services properly. We never collect personal data that is not required.

Information collected at registration:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Country & City of Residence
• Preferred Currency

Information Collected During Verification (KYC):

• Copy of National ID or Passport
• Proof of Current Address
• KYC information is used solely for identity verification and legal compliance purposes

Automatically Collected Information:

• IP Address & Device Type
• Browser & Operating System Information
• Login Timestamps & Activity Logs
• Transaction History

Skycric collects your information solely to improve our services and personalise your experience. Every piece of data we collect has a clear and legitimate purpose.

• Account Management: To create, maintain, and secure your account.
• Processing Transactions: For processing deposits, withdrawals, and bonus distributions.
• Identity Verification: To prevent fraud and meet legal compliance requirements.
• Customer Support: For resolving your complaints and queries.
• Experience Enhancement: To customise services according to your preferences.
• Promotions: To send you bonus and offer updates with your consent.

Skycric does not sell, rent, or share your personal information with third parties without authorisation. However, limited data may be shared in certain specific circumstances.

When Data May Be Shared:

• Payment Processor: Minimum information required to process transactions via bKash, Nagad, and similar services.
• Identity Verifier: Approved third-party agencies for KYC processing.
• Legal Authorities: As required by a competent court or government directive.
• Security Agency: To prevent fraud and cyberattacks.

What we never do:

• Sale of data to advertisers.
• Sharing marketing data with unrelated companies.
• Disclosing personal information without your consent.

Skycric uses internationally recognised technology to keep your data secure. Our security systems are continuously updated and tested.

• 256-Bit SSL Encryption: All data transmissions are encrypted, so no one can intercept your information in transit.
• Firewall & DDoS Protection: Multi-layered security measures at the server level.
• Two-Factor Authentication (2FA): An additional layer of security is available at login.
• Regular Security Audits: Third-party experts conduct regular security audits.
• Data Backup: All data is backed up on secure, encrypted servers.
• Session Management: You will be automatically logged out after a period of inactivity.

Skycric uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

Types of cookies used by Skycric:

• You can turn off analytics and preference cookies at any time.
• Skycric cannot function without essential cookies.
• Cookies can also be managed through your browser settings.

Skycric does not retain your data longer than necessary. Specific retention periods are defined for each category of information.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years in accordance with applicable regulations.
• Support Conversations: Up to 3 years.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Skycric takes your data privacy rights seriously. Under GDPR and international data protection laws, you are entitled to the following rights.

Skycric is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18.

• Minors are strictly prohibited from creating or using an account.
• Additional documents may be requested if there is any doubt regarding age verification.
• Any account identified as belonging to a minor will be suspended immediately.
• Parents can report any suspicious activity.

Skycric reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance — via email or in-app notification.

• The date and version of any changes will always be displayed at the top of this page.
• At least 14 days' notice will be given before any major changes take effect.
• Continued use of Skycric after any policy update constitutes acceptance of the revised policy.
• If you disagree with the updated policy, you will have the option to close your account.